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Help

Need help? Please email us at help@lexaloffle.com.

How do I download a game?

For Mac OS X users:

Click on one of the Mac download links to start downloading. Once it has finished, a new folder will appear on your desktop with the name of the game (e.g. 'Zen Puzzle Garden'). You can then play the game by opening the folder and double clicking on the game's icon. You can also drag the icon to a new location if you wish, such as the applications folder.

For Windows users:

Click on one of the Windows download links to start downloading. You will be asked what you would like to do with the file. Choose to save the file to disk, and make a note of where you save it (the desktop is a good place). Once it has finished downloading, double click on the file to install the game. You only need to install the game once! To play the game after that, you can double click the icon on your desktop or select the game from the start menu.

I Can't Get the Game to Run Properly!

If you having trouble running the game, make sure your computer meets the minimum requirements, which are listed at the bottom of the homepage for each game. Any machine made in the last 5 or so years should be good enough. If the game is running slowly or erratically, try closing any other programs which are open, or restart your machine. If the game refuses to run at all, let us know and we'll get it sorted (help@lexaloffle.com).







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This page was last updated: 2009-05-19